Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost at Memphis International Airport operates a Starbucks location dedicated to delivering exceptional service to travelers and visitors. As part of HMSHost, a leading provider of food and beverage services in travel venues, this Starbucks offers a vibrant work environment where employees have numerous benefits and opportunities for growth. HMSHost is known for its commitment to quality, guest experience, and employee development, striving to create an enjoyable atmosphere for both customers and team members. This Starbucks location at 2491 Winchester Road, Memphis, TN, is a busy, dynamic setting where the team serves a diverse international clientele visiting the airport. Working... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to handle cash transactions accurately
- Strong communication skills
- Ability to work in a fast-paced environment
- Must be able to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Must comply with HMSHost and Starbucks policies and procedures
- Ability to follow safety and security guidelines
Job Qualifications
- You have strong social skills and love to meet new people
- You have the ability to stay calm and enjoy working in a fast and exciting environment
- You love to learn new things and are able to pick up new skills quickly
- You have the ability to understand and follow verbal and written instructions, policies and rules, and to request assistance when needed
- You are able to perform basic math skills to accurately count money and make change
- You are able to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)