Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Fixed Shifts
Night Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary insurance options
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services operates as a distinguished hospitality provider within Ascension Health hospitals across the United States. Our primary mission is to create an atmosphere that aids healing by delivering exceptional food service, maintaining pristine facilities, and providing courteous support to patients, their families, and visitors. As a subsidiary of Compass Group, a global leader in foodservice management, TouchPoint shares a commitment to excellence, service, and community support, especially focusing on improving health outcomes for vulnerable populations. Our work is much more than preparing and serving food; it is about being part of a compassionate team that values kindness, respect,... Show More
Job Requirements
- High school diploma or equivalent
- previous barista or related food service experience preferred
- ability to stand for extended periods
- ability to work flexible schedules including early, mid, and late shifts
- strong interpersonal and communication skills
- ability to handle cash and operate POS systems
- adherence to food safety standards including HACCP guidelines
- ability to perform physical tasks such as cleaning and restocking
- reliable and punctual work ethic
Job Qualifications
- Previous barista experience preferred
- excellent customer service skills
- ability to operate POS systems accurately
- strong communication skills
- knowledge of HACCP food safety guidelines
- ability to follow recipes and food preparation standards
- capable of maintaining cleanliness in work areas
- ability to work varied shifts including early mornings and late nights
- friendly and personable demeanor
Job Duties
- Prepares espresso orders for customers and catering using standard measures and recipes
- enters orders accurately into POS device
- accepts cash and charge payments
- replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
- ensures proper presentation, portion control and maintenance of proper serving temperatures
- follows HACCP standards
- maintains sanitation and orderliness of all equipment, supplies and utensils
- ensures proper food preparation by using approved recipes and following prescribed production standards
- keeps display equipment clean and free of debris during meal service
- cleans equipment and workstation thoroughly before leaving the area for other assignments
- greets customers courteously and interacts in a manner to ensure customer satisfaction
- relays relevant concerns from customers to supervisors
- serves customers quickly and efficiently, and prevents delays in serving lines
- demonstrates a complete understanding of daily menu items and accurately explains them to customers
- serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
- ensures all display foods are merchandised attractively per standards
- serves food neatly and attractively per standard
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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