Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mystery shopper bonus
401k plan
Paid Time Off
Life insurance
short term disability
long term disability
Child bonding leave
Training and Development
team events
Free Meals
Transit program
flexible spending accounts
Pet insurance
Job Description
Empire JointStar (Empire) is a prominent retailer in the United States, serving as a strategic partner of Pret A Manger (Pret), a globally recognized Food To Go and coffee shop franchise. Empire operates over 50 Pret A Manger locations across New York, Washington D.C., and Pennsylvania, with its headquarters situated in New York City. As a well-established retail operator, Empire focuses on bringing the fresh, organic, and high-quality food and coffee experience that Pret A Manger customers have come to know and love. Pret A Manger is renowned for its commitment to freshly made food and organic coffee, emphasizing freshness,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of barista experience
- Ability to stand for extended periods
- Effective communication skills
- Teamwork and collaboration
- Willingness to learn and adapt
- Flexibility to work varied shifts
- Adherence to Pret uniform and presentation standards
Job Qualifications
- One year of barista experience
- Knowledge of coffee preparation and standards
- Ability to train and coach team members
- Strong communication skills
- Ability to work in a fast-paced environment
- Basic math skills for waste control and sales monitoring
- Customer service orientation
- Familiarity with safety and cleanliness standards
Job Duties
- Coach and train team member stars and baristas-in-training on barista prepared drinks and standards
- Liaise with management to ensure all barista drinks training is planned and carried out
- Conduct coffee team briefs and attend meetings and courses relating to barista drinks
- Maintain availability and accuracy of hot drinks training material
- Follow Pret's dress code and present immaculately wearing the correct uniform
- Engage positively with customers and team about Pret's coffee story and menu
- Serve drinks to the 60-second standard and communicate delays
- Impress customers with latte art
- Prepare all barista drinks to Pret standards
- Maintain knowledge of Pret's drinks and standards
- Maintain barista equipment and perform daily and weekly checks
- Clean barista counter from a customer's perspective and clean as you go
- Perform log checks, thermometer calibration, and dribble tests
- Manage waste levels of barista ingredients and action stock variances
- Share weekly sales targets with the team
- Monitor barista drinks sales and mix compared to total sales
- Use promotional waste for sampling and recognize regulars
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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