Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.25
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
complimentary shift meal
Employee discount card
Learning programs
educational assistance
Job Description
Fairmont Austin is Austin's largest luxury property offering an impressive 1,048 guestrooms and suites, alongside over 140,000 square feet of meeting and event space. Positioned in one of the fastest-growing markets in the United States, this prestigious hotel is renowned for its innovative and passionate teams dedicated to delivering exceptional hospitality experiences. As part of the globally recognized Accor group, Fairmont Austin benefits from a worldwide network of luxury hotel brands, embracing diversity and inclusion while encouraging personal and professional growth for its employees. Accor's commitment goes beyond being a leading hospitality company; it cultivates a workplace where employees can... Show More
Job Requirements
- Previous guest service experience preferred
- Previous point of sale system experience preferred
- Good cash handling skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Job Qualifications
- Previous guest service experience preferred
- Previous point of sale system experience preferred
- Good cash handling skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs while remaining calm and courteous
Job Duties
- Provide timely, personalized, friendly and efficient food and beverage service to guests
- Ensure overall cleanliness and maintenance of the cafe exceeds expectations
- Contribute ideas and actively participate in departmental communication meetings
- Participate in monthly departmental sales promotions
- Ensure all beverage products meet Fairmont Hotels & Resort standards
- Ensure the cafe is well stocked and communicate '86 items to Manager on Duty
- Maintain cafe area cleanliness and equipment functionality
- Report any concerns related to guests, food or service quality, or equipment to Manager
- Be health and safety conscious and maintain a safe work environment
- Uphold the highest standard of customer service by demonstrating Fairmont Service Essentials
- Complete side duties in a timely manner
- Assist colleagues in daily tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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