Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Mazzone Hospitality is a distinguished hospitality company rooted in over 30 years of excellence, originating from a small restaurant in downtown Schenectady. As the most prestigious hospitality company in upstate New York, Mazzone Hospitality has grown significantly over the years, now operating in 18 diverse locations throughout the capital district with a dedicated team of over 1,000 employees. In 2017, the company elevated its presence by partnering with Restaurant Associates, a division of Compass Group North America, which is a global leader in foodservice and support services. This partnership has enhanced Mazzone Hospitality's ability to deliver exceptional catering and business... Show More
Job Requirements
- High school diploma or equivalent
- previous coffee service experience preferred
- ability to work full-time Monday through Friday, 6:00 am to 4:00 pm
- legal authorization to work in the United States
- ability to stand for extended periods
- excellent interpersonal skills
- willingness to adhere to food safety and hygiene standards
Job Qualifications
- Previous Starbucks or coffee experience preferred
- ability to prepare and serve coffee and espresso drinks following standard recipes
- experience with POS systems and handling cash and credit transactions
- knowledge of HACCP food safety standards
- strong customer service and communication skills
- ability to work in a fast-paced environment
- attention to detail in food preparation and presentation
Job Duties
- Prepares espresso orders for customers and catering using standard measures and recipes
- enters orders accurately into POS device
- accepts cash and charge payments
- replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
- ensures proper presentation, portion control and maintenance of proper serving temperatures
- follows HACCP standards
- maintains sanitation and orderliness of all equipment, supplies and utensils
- ensures proper food preparation by using approved recipes and following prescribed production standards
- keeps display equipment clean and free of debris during meal service
- cleans equipment and workstation thoroughly before leaving the area for other assignments
- greets customers courteously and interacts in a manner to ensure customer satisfaction
- relays relevant concerns from customers to supervisors
- serves customers quickly and efficiently, and prevents delays in serving lines
- demonstrates a complete understanding of daily menu items and accurately explains them to customers
- serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
- ensures all display foods are merchandised attractively per standards
- serves food neatly and attractively per standard
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)