Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a distinguished hospitality company committed to fostering a People First culture that places utmost value on its employees. Recognized for its inclusive and supportive work environment, the company encourages diversity, growth, development, and overall wellbeing. Pyramid Global Hospitality’s dedication to its workforce is evident through its comprehensive benefits, focus on ongoing training, and meaningful employee relationships. Currently managing over 230 properties worldwide, Pyramid Global Hospitality upholds the highest standards in guest service, employee satisfaction, and industry innovation. With a strong emphasis on employee growth, the company offers a wide array of opportunities for both newcomers and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service
- ability to operate espresso machines
- strong communication skills
- flexibility to work various shifts including weekends and holidays
- adherence to health, safety and sanitation standards
- regular attendance
- ability to work well with others
- good judgment
- commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent
- prior experience in hospitality or customer service is preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong attention to detail
- capability to operate espresso machines and POS systems effectively
- team-oriented mindset
- commitment to maintaining high standards of cleanliness and safety
- positive attitude and friendly demeanor
Job Duties
- Welcomes and connects with every guest
- delivers legendary customer service to all guests by performing job duties with a customer comes first attitude
- anticipate customer, hotel and department needs by constantly evaluating environment and customers for cue
- strive to understand the needs and preferences of the guests and ensure that those needs and preferences are met
- create a positive atmosphere
- express friendly and warm guest service with a smile
- operate and maintain the espresso machine
- prepares quality espresso drinks, hot and cold blended beverages to standards
- process information/merchandise through POS register system
- set-up and maintain pastry bar
- follow and maintain the hotel's professional image guidelines to communicate the Provenance style message to the guests and the general public
- works effectively with others
- maintains open communication among team members
- provide constructive feedback that will improve guest service or operational effectiveness to hotel management
- exhibit good judgment in executing all aspects of the position
- follows operational policies and procedures to include cash/cash equivalent, safety and security to ensure safety of all employees during each shift
- follow health, safety and sanitation guidelines and regulations to ensure own safety, safety of all guests and fellow employees
- know fire and emergency procedures
- regular attendance in conformance with Hotel standards is essential to the successful performance of this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter