Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Life insurance
Disability insurance
Job Description
The Westin Fort Lauderdale Beach Resort is a premier beachfront hotel situated in the vibrant city of Fort Lauderdale, Florida, known as the "Venice of America" for its extensive canal system and stunning waterways. This resort offers guests spectacular views of the Atlantic Ocean and the Intercoastal Waterway, providing a serene and picturesque environment that enhances the visitor experience. The Westin brand is synonymous with luxury, wellness, and exceptional service, making it a favorite destination for both leisure and business travelers seeking a rejuvenating escape. The resort prides itself on a welcoming atmosphere, high standards of hospitality, and a commitment... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to work flexible hours including weekends and holidays
- strong interpersonal and communication skills
- basic math proficiency
- ability to follow company policies and procedures
- reliable attendance and punctuality
- ability to handle cash transactions accurately
- physical ability to stand or sit for extended periods
- willingness to learn and perform various job tasks
- legal authorization to work in the United States
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations such as inaccurate check totals
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as supervisors, coworkers and the public
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to, and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment including cash, credit card or house charge
- ensure guest satisfaction and tactfully negotiate resolution in the event of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift, retrieve and return bank from vault to workstation and return to ensure accountability
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter