Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
HMSHost is a renowned global leader in providing exceptional food and beverage services in travel venues worldwide, including airports, highway travel stops, and other busy transportation hubs. The company is dedicated to creating memorable customer experiences through high-quality products and excellent customer service. As a well-established hospitality provider, HMSHost is committed to upholding its brand values and mission by employing team members who are passionate about delivering legendary service in fast-paced and dynamic environments. Their team members are the face of the brand, responsible for maintaining a welcoming atmosphere, ensuring customer satisfaction, and contributing positively to the workplace culture. Employment... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality preferred but not required
- Ability to stand for extended periods and perform physical tasks related to the role
- Ability to work flexible hours including weekends, holidays and evenings
- Ability to communicate clearly and effectively with guests and team members
- Willingness to comply with company policies including drug-free workplace standards
- Ability to operate cash registers and handle cash accurately
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and work effectively in a fast and exciting environment
- Willingness and ability to learn new things quickly
- Ability to follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others in a team environment
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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