Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, operating primarily in airport terminals, motorways, and other travel venues. The company is a part of Autogrill Group, a worldwide leader in food & beverage services at travel locations. HMSHost is known for its diverse portfolio of dining brands and commitment to delivering outstanding customer experiences. They operate a variety of franchises and proprietary brands, ensuring travelers get quality dining options that meet varied tastes and preferences. With a presence in multiple countries, HMSHost emphasizes innovation, excellence, and sustainability in its operations, making it a prominent name... Show More
Job Requirements
- Must have one year of customer service experience
- preferred at least one year of experience working in a high-volume coffee shop
- preferred previous cash handling experience
- ability to speak, read and comprehend instructions, short correspondence and policy documents
- ability to stand and walk for long periods
- ability to perform repetitive motions
- ability to bend, stoop or kneel
- ability to lift up to 40 pounds
- use of hand dexterity for writing, grabbing, pulling, twisting, shaking
Job Qualifications
- Must have one year of customer service experience
- preferred has at least one year of experience working in a high-volume coffee shop
- preferred previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read and comprehend instructions, short correspondence and policy documents, and converse comfortably with customers
- ability to learn and maintain knowledge of certified coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders, answers questions about menu items and offers recommendations, calls guests by name, and thanks them for their order before they leave
- prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- operates a cash register and receive payment from guests, while following all brand, HMSHost customer service, and cash handling policies and procedures
- keeps the store clean, stocked, organized
- decorates customer display areas so they are aesthetically pleasing and up to brand standards
- follows operational policies and procedures, including those for health and safety and security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.