Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in managing food and beverage operations at major travel venues including airports, motorways, and transit stations. Stationed within the dynamic and bustling Ted Stevens Anchorage International Airport, HMSHost operates various dining establishments, including well-known brands such as Starbucks. With a commitment to delivering exceptional customer experiences, HMSHost ensures travelers enjoy quality, convenience, and a welcoming atmosphere as they journey through some of the busiest airports worldwide. As part of this esteemed hospitality company, employees have access to competitive benefits, career growth, and a supportive work environment that promotes both personal and professional development.
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Job Requirements
- Must have one year of customer service experience
- preferred: at least one year of experience working in a high-volume coffee shop
- preferred: previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read, and comprehend instructions and policy documents
- ability to learn and maintain knowledge of coffee establishment products and procedures
- ability to bend, twist, walk and stand to perform job functions
- ability to stand and walk for long periods
- ability to perform repetitive motions
- ability to bend, stoop or kneel
- must be able to lift up to 40 pounds
- use of hand dexterity for writing, grabbing, pulling, twisting, shaking
Job Qualifications
- Must have one year of customer service experience
- preferred: at least one year of experience working in a high-volume coffee shop
- preferred: previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read, and comprehend instructions and policy documents
- ability to learn and maintain knowledge of coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders
- answers questions about menu items and offers recommendations
- calls guests by name
- thanks them for their order before they leave
- prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- operates a cash register and receives payment from guests while following all brand and company cash handling policies
- keeps the store clean, stocked, and organized
- decorates customer display areas to be aesthetically pleasing and up to brand standards
- follows operational policies and procedures including those for health, safety, and security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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