Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, especially in airports and travel venues. As part of the Avolta family of companies, including Dufry and Hudson, HMSHost prides itself on delivering high-quality service, innovative dining concepts, and exceptional customer experiences. The company is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all individuals, regardless of their background or characteristics protected by federal, state, or local laws. HMSHost is recognized not only for its extensive operations but also for its focus on employee growth, well-being, and career advancement. Employees benefit from... Show More
Job Requirements
- High school diploma or equivalent
- must have one year of customer service experience
- preferred at least one year of experience in a high-volume coffee shop
- preferred previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read and comprehend instructions and policy documents
- physical ability to stand and walk for long periods of time
- able to perform repetitive motions
- able to bend, stoop or kneel
- must be able to lift up to 40 pounds
Job Qualifications
- At least one year of customer service experience
- preferred at least one year of experience working in a high-volume coffee shop
- preferred previous cash handling experience
- excellent customer service and communication skills
- ability to speak, read and comprehend instructions, short correspondence and policy documents
- able to converse comfortably with customers
- ability to learn and maintain knowledge of certified coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders
- answers questions about menu items and offers recommendations
- calls guests by name
- thanks them for their order before they leave
- prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- operates a cash register and receives payment from guests while following all brand, HMSHost customer service, and cash handling policies and procedures
- keeps the store clean, stocked, organized
- decorates customer display areas so they are aesthetically pleasing and up to brand standards
- follows operational policies and procedures, including those for health, safety and security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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