Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Employee assistance program
Training
Referral program
Job Description
HMSHost is a global leader in providing innovative food and beverage services at travel venues such as airports, highways, and select international locations. The company prides itself on delivering exceptional customer experiences by offering a diverse range of dining options and quality services which cater to millions of travelers every year. HMSHost operates certified coffee establishments among other dining concepts, consistently aiming to create welcoming and efficient environments for customers on the go. The organization values its employees, offering them opportunities for personal and professional growth, comprehensive benefits, and a supportive work culture designed to encourage teamwork and excellence.
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Job Requirements
- One year of customer service experience
- Preferred one year experience in a high-volume coffee shop
- Preferred cash handling experience
- Ability to communicate effectively
- Ability to follow operational policies and procedures
- Ability to stand and walk for long periods
- Ability to perform repetitive motions
- Ability to lift up to 40 pounds
- Ability to bend, stoop or kneel
Job Qualifications
- Must have one year of customer service experience
- Preferred: has at least one year of experience working in a high-volume coffee shop
- Preferred: previous cash handling experience
- Excellent customer service and communication skills
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Ability to learn and maintain knowledge of certified coffee establishment products and procedures
Job Duties
- Provides exceptional customer service
- greets all guests with a smile and friendly disposition while taking food and beverage orders, answers questions about menu items and offers recommendations, calls guests by name, and thanks them for their order before they leave
- Prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
- Operates a cash register and receive payment from guests, while following all brand, HMSHost customer service, and cash handling policies and procedures
- Keeps the store clean, stocked, organized
- decorates customer display areas so they are aesthetically pleasing and up to brand standards
- Follows operational policies and procedures, including those for health & safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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