Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K options
Tuition Assistance
Discounted hotel rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished hospitality company renowned for its commitment to quality service, integrity, and community values. As a multifaceted organization, Concord Hospitality manages a diverse portfolio of hotels and lodging establishments across various markets in North America. Known for an associate-first culture, Concord prioritizes employee growth and development through extensive training programs, career advancement opportunities, and a supportive work environment. The firm boasts a comprehensive benefits package to ensure the well-being and satisfaction of its team members. It actively fosters diversity and inclusion, aiming to be a "Great Place to Work for All," emphasizing a dynamic balance between... Show More
Job Requirements
- Must have the ability to read and write
- Must be ready to work varied hours and weekends
- Must be apt in handling money, currencies and coins
- Must have basic computer awareness
- Must have excellent inter personal and people skills
- Must deal with customers politely
- Must be dressed neatly
- Must have integrity, honesty and accountability in all dealings
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic computer literacy
- Cash handling experience
- Strong interpersonal and communication skills
- Ability to work well under pressure
- Multilingual abilities preferred but not required
- Detail-oriented with strong organizational skills
- Ability to maintain composure and professionalism when addressing customer concerns
Job Duties
- Provide personalized service to all guests
- Wipe up spills and maintain cleanliness of all appliances and counter space throughout the morning
- Remove trash
- Be personable and able to meet the public
- Utilize cashier experience and computer knowledge for transactions
- Proactively count money before shift to ensure accuracy
- Greet and welcome customers
- Resolve different types of complaints or refer them to the restaurant manager
- Tabulate data regarding bills, total amounts, expenses in cash registers or record them in computers
- Inform customers about payment options including cash, check, credit card, and debit card
- Stock shelves and monitor inventory levels
- Handle money, currencies, and coins accurately
- Perform repetitive tasks without error
- Maintain transaction records on computer systems
- Exhibit excellent interpersonal and people skills
- Interact with customers politely
- Maintain neat appearance
- Communicate in multiple languages if possible
- Demonstrate integrity, honesty, and accountability in all dealings
- Work varied hours and weekends
- Read and write effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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