Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $12.00
Benefits
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local awards and recognition
Regional awards and recognition
National awards and recognition
Job Description
PJ's Coffee of New Orleans, founded in 1978 by pioneer Phyllis Jordan, is a renowned coffee company with deep roots in the coffee industry. Established with a commitment to quality, PJ's Coffee emphasizes the use of the top 1% of Arabica beans, superior roasting techniques, and a passionate approach to coffeemaking. Since its inception, the company has developed a reputation for delivering exceptional coffee experiences. In 2008, the company was purchased by New Orleans natives and brothers Paul, Steven, and Scott Ballard. Today, PJ's Coffee operates over 145 stores, including four international locations, and continues to expand both domestically and... Show More
Job Requirements
- High school diploma or equivalent
- Willingness to learn and be trained in coffee preparation and customer service
- Strong interpersonal skills
- Reliable and punctual
- Ability to stand for extended periods
- Availability to work flexible hours including early mornings, nights, weekends, and holidays
- Ability to handle cash accurately
Job Qualifications
- Barista experience is ok, but not required
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls if necessary
Job Duties
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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