
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovation and expertise in the hotel industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also maintains a growing portfolio across Europe with properties in London, Paris, Barcelona, Vienna, and Prague. The company manages a vast array of global hospitality assets valued at over $10 billion and generates upwards of $2 billion in cumulative revenues annually. Highgate’s comprehensive services cover every stage of the hospitality property lifecycle, from initial planning and development through... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to stand for entire shift
- ability to occasionally lift, push, or carry up to 40 pounds
- excellent verbal and written communication skills
- friendly and courteous attitude
- ability to multitask and prioritize
- maintain high standards of personal grooming and appearance
- reliable attendance and punctuality
- ability to work full-time hours
Job Qualifications
- anticipates customer and store needs by evaluating environment and customers for cues
- communicates information to manager to create a warm and welcoming environment
- assists with new partner training by reinforcing successful performance and coaching
- delivers outstanding customer service by acting with a customer comes first attitude
- follows operational policies and procedures including cash handling and safety
- maintains a clean and organized workspace
- maintains regular and consistent attendance and punctuality
- provides quality beverages and food products consistently by adhering to recipe and presentation standards
- follows health, safety, and sanitation guidelines for all products
Job Duties
- prepare coffee, tea, and other beverages to customer specifications
- operate cash registers and credit card machines
- maintain a warm and friendly demeanor at all times
- communicate effectively with guests and associates in an attentive and courteous manner
- multitask and prioritize to ensure outstanding service
- attend all hotel required meetings and trainings
- maintain high standards of personal appearance, uniform, and grooming
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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