Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
HSA
FSA
Dental
Vision
Life insurance
Disability Coverage
Supplemental benefits
401k plan
Paid Time Off
Free shuttle service
Gym membership
Tuition Reimbursement
Career development opportunities
Employee Discounts
Job Description
Full House Resorts is a leading hospitality company known for providing exceptional gaming, lodging, dining, and entertainment experiences. With properties located in key markets, Full House Resorts has developed a reputation for delivering high-quality service and a welcoming atmosphere for both locals and visitors. As a company, Full House Resorts is committed to employee development and fostering a work environment that promotes career growth and personal achievement. The organization prides itself on its diverse team and its focus on maintaining high standards in all aspects of operations. This ensures that guests receive superior customer service and memorable experiences during each... Show More
Job Requirements
- Food handling license is preferred
- Ability to maintain regular, punctual attendance
- Ability to lift and carry items weighing 10 - 30 pounds regularly and up to 50 pounds on a regular (or occasional basis)
- Ability to stand for prolonged periods of time with standard breaks
- Ability to operate equipment within the QSR departments
- Must have open and flexible availability
- Ability to communicate quickly and efficiently with management
- Ability to maintain professionalism and calm during high volume periods
Job Qualifications
- Demonstrated knowledge and enthusiasm about coffee, tea, and drink preparation
- Outstanding communication and guest service skills
- Demonstrated experience performing under pressure
- Demonstrated experience in problem-solving, organizing, and prioritizing work
- High school diploma or equivalent is preferred
- One (1) or more years of barista experience on a manual espresso machine is preferred
- Preferred demonstrated experience enforcing 4-star standards
- Must be passionate, entrepreneurial, and dedicated to success
- Ability to perform simple mathematical calculations such as addition and subtraction
Job Duties
- Prepares and serves authentic coffees, espressos, and other café drinks per guidelines
- Serves and warms breads, pastries, and other quick-serve food items
- Provides guests with exceptional service and product details, such as the blend of coffee, preparation method, taste descriptors, and ingredients
- Sets up stations and displays neatly, including separation of allergens, such as nuts, wheat, etc
- Replenishes display and stock throughout the day
- Ensures all items are dated and follow First in First Out (FIFO) standards
- Weighs, grinds, and packs coffee beans for guests according to their specifications
- Works across all quick service counters serving a variety of Bakery and Café items
- Operates a cash register and utilizes Point of Sale software
- Ensures the accuracy of cash drops and authenticity of bills
- Maintains a calm demeanor during periods of high volume
- Must be able to have open and flexible availability
- Communicate quickly and efficiently with management when any issues surface
- Communicates effectively with the Pastry department regarding sales, inventory, and orders
- Regular and reliable attendance is a fundamental requirement of this position
- Maintains and wears all uniforms properly, including a nametag
- Keeps track of daily inventory and writes down items that need to be ordered on the order sheet
- Keeps the walk-in and storage area tidy at all times
- Assists with unpacking, organizing, and rotating deliveries
- Performs daily general cleaning and deep cleaning tasks according to the cleaning schedule
- When there are no customers, stays busy by cleaning, organizing, restocking, and completing sidework
- Stays off cell phone during working hours
- Performs other duties as required or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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