
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
competitive salary
performance bonuses
Health Insurance
Dental Insurance
Vision Insurance
retirement savings
Paid Time Off
Professional Development
Employee Discounts
wellness programs
Flexible work environment
Job Description
Performance Hospitality Management (PHM) manages the Holiday Inn and Suites located in Orlando, FL, a well-known hotel establishment that caters to travelers seeking comfortable accommodations and excellent hospitality. As part of its commitment to providing top-tier service, PHM operates various food and beverage outlets within its properties, ensuring guests have access to high-quality dining experiences. The Holiday Inn and Suites Orlando combines a welcoming atmosphere with efficient service, making it a favored destination for both leisure and business travelers.
In the role of Barista, the position is full-time and offers an hourly wage of $16.00. This position is pivota... Show More
In the role of Barista, the position is full-time and offers an hourly wage of $16.00. This position is pivota... Show More
Job Requirements
- Stand/walk for entire shift
- frequent bending, reaching, and repetitive motions
- lift/push/pull up to 30-40 lbs (milk crates, coffee cases, ice)
- work around hot equipment, steam, and cleaning chemicals (PPE provided)
Job Qualifications
- 6+ months barista or cafe experience preferred
- working knowledge of espresso extraction, milk texturing, and basic latte art
- comfortable with POS, cash handling, and fast-paced service
- clear, friendly communication
- food handler certification required
- ServSafe manager a plus
- ability to work early mornings, weekends, and holidays
- punctual and dependable
Job Duties
- Dial-in espresso/grinders
- calibrate shots, yield, and timing throughout the day
- steam milk with proper texture/temperature
- pour clean latte art and follow recipe specs
- prepare teas, cold brew, refreshers, blended drinks, and seasonal specials to standard
- greet guests, make recommendations, and answer questions on beans, origins, roasts, and flavor notes
- manage the queue and mobile/to-go orders
- upsell pastries/retail and suggest pairings
- resolve concerns with professionalism and service recovery
- set up and break down bar stations
- keep counters and equipment clean, organized, and stocked
- follow cleaning schedules (wands, pitchers, grinders, hoppers, ice wells, drains, mats)
- practice ServSafe/HACCP including handwashing, labeling/rotation (FIFO), allergen and cross-contact prevention, temperature logs
- adhere to responsible dairy/alternative-milk handling and sanitation standards
- operate POS/handhelds
- process cash/credit, tips, discounts, and gift cards accurately
- balance bank at close
- batch house syrups/sauces per recipes
- brew coffee/tea to spec
- restock milk, alt-milks, pastry, and retail
- receive deliveries, rotate stock, and report low pars/waste
- backflush and clean espresso machines daily
- wipe burrs and purge grinders
- report issues via work order and logbook
- monitor water filtration, temps, and pressure
- escalate variances promptly
- support runners/FOH
- coordinate with kitchen/pastry on 86s and lead times
- share shift notes and pass-downs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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