Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
team environment
Job Description
SSA Group is a renowned company specializing in providing operational solutions for cultural attractions such as zoos, aquariums, museums, and various other venues across the United States. With over 50 years of industry experience, SSA Group has honed its expertise in integrating dining, retail, admissions, and more to enhance revenue opportunities for its partners. The company is deeply committed to principles of sustainability, inclusivity, and innovation, which fuel its mission to transform the cultural attraction industry. Founded by families with a passion for community and dedication, SSA Group values a family-oriented approach in all its endeavors and strives to tailor... Show More
Job Requirements
- Barista experience preferred
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Duties
- Prepare coffee, tea and other beverages as well as any food items according to shop standards
- Maintain cleanliness of coffee and espresso machines
- Perform opening and closing responsibilities and prep as necessary to ensure efficient service
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Participates in safety logs including food temperatures, rotation and waste as necessary
- Ensures proper uniform, hygiene, hand-washing and glove use with self
- Maintains a SSAfe work environment by abiding to all SSAFETY rules
- Actively helps to support operation in assigned role, supporting holes as necessary
- Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicates up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remains knowledgeable of all menu items, prices and specials for sharing with guests
- Perform other tasks as deemed necessary
- Maintains a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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