Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.01
Work Schedule
Standard Hours
Benefits
Competitive wages
Exceptional benefit plan
RSP/401K matching program
Discounts with Crescent managed properties
Career development opportunities
Inclusive and diverse workplace
Job Description
Sandbourne Santa Monica is a design-forward retreat where hospitality is elevated to an art form. This luxury hospitality establishment offers a unique guest experience through its thoughtfully curated interiors and unparalleled personalized service. Situated in the vibrant Santa Monica area, Sandbourne Santa Monica stands as a beacon of exceptional quality and guest satisfaction. It strives to set the standard for excellence in the hospitality industry by ensuring every detail is meticulously attended to, thereby creating seamless and memorable experiences for every visitor. The company culture embraces creativity, precision, and genuine hospitality, inspiring connection and exceeding guest expectations on every level.Show More
Job Requirements
- Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry
- Food Handlers and Responsible Beverage Service Certification(s)
- High School Diploma or GED Equivalent
- At least twenty-one (21) years of age
- Reliable and punctual attendance
- Excellent time-management skills
- prioritizing and completing assigned job tasks effectively
- Travel (by vehicle) for business, training, and/or development
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication skills
- capable of working effectively independently with minimal supervision
- Strong analytical skills
- High attention to detail and accuracy
- Strong organizational skills
- Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner
- Ability to elicit and accept constructive feedback
Job Qualifications
- Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry
- Food Handlers and Responsible Beverage Service Certification(s)
- High School Diploma or GED Equivalent
- At least twenty-one (21) years of age
- Reliable and punctual attendance
- Excellent time-management skills
- prioritizing and completing assigned job tasks effectively
- Travel (by vehicle) for business, training, and/or development
- Bi-lingual oral, speech, and writing skills in English and other languages is an asset in this position
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication skills
- ability to convey messages clearly and compose correspondence with correct and proper grammar
- Convey messages clearly and confidently
- persuade and effect change positively
- Capable of working effectively independently with minimal supervision
- Strong analytical skills
- High attention to detail and accuracy
- Strong organizational skills
- Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner
- Ability to elicit and accept constructive feedback
Job Duties
- Arrives to work on time in proper uniform and ready to work
- Ensure our Lobby Bar and other service areas are set according to Company procedures, including inspection, and procuring of adequate supplies per business needs
- Requisition beverage items from the kitchen and storage
- Set-up Café for beverage service, including but not limited to, stocking cold station, display cases with appropriate food and beverage, prepping fruits and vegetables for smoothies needed for service
- Welcome guests as they enter the restaurant area, learn their name, and use it with every interaction thereafter
- Engage guests through suggestive selling and menu knowledge
- Receive orders and enter them into the Point of Sale (P.O.S.) system accurately and immediately
- Know all the details of your food and beverage menu for your guests’ experience, restrictions, and allergies
- Communicate any special requests to support staff
- Prepare hot/cold beverages in accordance with established recipes as needed
- Deliver orders to guests in a timely manner
- Ensure every guest check is current and accurate before presenting it to the member or guest for payment
- Collect payment and obtain member or guest signature for every transaction and room number from hotel guests
- Assist in the creation and execution of beverage specials and featured menu items
- Maintain a clean and organized cafe and work area
- Compose requisition list for the following shift
- Maintain an accurate daily inventory and records showing any low stock items for ordering purposes to ensure stock is adequately maintained
- Ensure side work and closing procedures are completed in compliance with company standards
- Visually inspect all work areas, food service, and ensure they are clean and presentable to members and guests
- Report all dining room incidents and concerns with members, guests, or associates to Food & Beverage Management
- Support other Food and Beverage outlets as needed/as business dictates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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