Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
healthcare
Training opportunities
career growth
Employee Discounts
Job Description
Maman is a distinguished French bakery, cafe, and a leading lifestyle brand established in 2014 by founders Elisa Marshall and Benjamin Sormonte. With multiple locations across North America and Canada, Maman is renowned for its dedication to family traditions and the use of the highest quality ingredients. This commitment is evident in their menu which features a variety of delectable baked goods, including their famous nutty chocolate chip cookie, expertly brewed coffee, and a diverse selection of fresh breakfast and lunch options such as hearty salads, sandwiches, and savory quiches. The brand not only excels in culinary offerings but also... Show More
Job Requirements
- Minimum 2 years barista experience
- Experience with third wave coffee
- Front of house experience
- Passion for hospitality and customer service
- Ability to deliver high quality and aesthetically pleasing beverages
- Strong interpersonal skills
- Flexibility to work weekends, holidays, and special events
- Ability to adapt quickly and work collaboratively in a team environment
Job Qualifications
- Third wave coffee experience
- Minimum 2 years barista experience
- Experienced front of house professional with a sweet tooth for cookies
- Passionate about hospitality and staying updated with the latest industry trends
- Strong focus on quality, aesthetics, and top notch customer experience
- Ability to make people feel good including team members and guests
- Works positively and collaboratively to achieve high standards of service
- Quick learner, adaptable to Maman's unique culture
- Smart, no ego, upbeat, friendly, and efficiency oriented
- Flexible schedule including weekends, holidays, and special events
Job Duties
- Create and serve our full beverage menu while upholding consistency of the Maman beverage standards
- Work with top of the industry equipment and high quality, locally roasted coffee
- Manage your time effectively and multi-task with efficiency that does not compromise quality
- Efficiently work on the barista station while delivering beautiful and artistic espresso beverages
- Successfully communicate specials of the season and encourage guests to try our best selling items
- Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service
- Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability
- Always keep your barista station sparkling
- Investigate and resolve any guest concerns
- Assist with re-stocking at the end of your shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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