Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
HSA
Flexible spending account
Basic life plan
Disability plan
401k Retirement Plan
Paid Time Off
Holiday pay
career training
Tuition Reimbursement
Bereavement leave
Employee assistance program
jury duty
Employee Discounts
Employee Referral Bonus
free meal
Job Description
Mainsail Marriott is a prestigious hospitality establishment known for its commitment to delivering exceptional guest experiences within its various outlet concepts. As part of the globally recognized Marriott brand, Mainsail maintains high standards in customer service, cleanliness, and overall guest satisfaction. The company is dedicated to fostering a welcoming and engaging atmosphere for both guests and employees, emphasizing professionalism while maintaining a fun and energetic work environment. Located within a vibrant setting, Mainsail Marriott offers diverse opportunities for career growth, professional training, and a supportive culture that values employee development and well-being.
We are currently seeking enthusiastic, fun, and energeti... Show More
We are currently seeking enthusiastic, fun, and energeti... Show More
Job Requirements
- Ability to sit or stand for extended periods of time
- Ability to bend
- Ability to lift, pull 50 lbs
- Ability to communicate clearly
- Ability to work long hours as needed
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the property, the resort, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Job Qualifications
- At least 2 years of progressive experience in beverages/coffee shops
- Ability and willingness to work flexible hours, including weekends and evenings
- Ability to communicate with guests, staff, management, and leadership team
- Excellent knowledge of beverages
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain high standards of personal appearance and grooming, which include wearing the proper dress code when working
- Comply always with Marriott Brand standards and regulations to encourage safe and efficient Hotel operations
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code and Mainsail/Marriott grooming standards, maintaining a high standard of personal appearance and hygiene at all times
- Ensure that the place of work and surrounding area is kept clean and organized at all times
- Be knowledgeable of all services and products offered by the hotel
- Understand thoroughly the concept of the outlet and assume training responsibilities as requested by the Outlet Manager
- Set an example in terms of service and products knowledge
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department
- Plan daily routine checklist and station division according to the work schedule
- Assist in the monthly inventory of operating supplies and equipment
- Report incidents that require disciplinary actions immediately to the Outlet Manager
- Ensure that the opening and closing procedures established for the outlet are followed
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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