Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading provider of dining and retail services in travel venues, including airports. Known for its commitment to delivering exceptional experiences to travelers, HMSHost partners with globally recognized brands to manage a variety of food and beverage outlets. At Boston Airport, HMSHost operates multiple food and beverage locations, including Starbucks, offering customers a familiar and welcoming environment amidst their travels. Dedicated to fostering career growth and providing excellent employee benefits, HMSHost invests in training and development programs to empower its workforce. The company culture emphasizes inclusivity, equal opportunity, and personal advancement, making it a desirable employer in the... Show More
Job Requirements
- High school diploma or equivalent
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of Starbucks products and procedures
- Some cash handling and customer service experience preferred
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of Starbucks products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- prepares all drink orders to Starbucks and HMSHost standards
- operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- cleans and stocks customer area
- follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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