Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Tuition Assistance
short-term disability
long-term disability
Complimentary hotel nights
Travel Discounts
food discounts
Job Description
The Ben, Autograph Collection, located in West Palm Beach, FL, is a distinguished hotel brand known for delivering exceptional hospitality experiences rooted in quality, integrity, and community values. As part of the renowned Concord Hospitality family, The Ben merges modern design with unparalleled service standards, offering guests a unique and memorable stay. The establishment prides itself on a high level of professionalism and a culture that emphasizes an "Associate First" philosophy, which ensures that employees are recognized, valued, and provided with growth opportunities within an inclusive working environment. The hotel is not just a place for travelers but a vibrant... Show More
Job Requirements
- 2+ years of barista or coffee shop experience preferred
- Knowledgeable in coffee brewing methods and espresso machines
- Able to multitask while maintaining accuracy and poise under pressure
- Flexible and available to work early mornings, weekends, and holidays
- Proficient in basic computer and POS systems
- Reliable and able to work with minimal supervision
- Well-groomed and professional in appearance
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and customer service skills
- Ability to lift up to 25 lbs and stand for extended periods
- Cash handling and basic computer literacy required
- Must be able to read, write, and communicate clearly
Job Duties
- Provide warm, personalized service to every guest
- Greet and engage with customers in a friendly, professional manner
- Prepare coffee and specialty drinks with attention to quality and consistency
- Operate espresso machines and brewing equipment with confidence and care
- Maintain cleanliness of counters, workstations, equipment, and surrounding areas
- Handle cash, card, and other forms of payment accurately
- Assist with stocking, inventory, and monitoring supplies
- Resolve guest concerns with professionalism or escalate to a manager when needed
- Maintain accurate records of transactions using POS systems
- Follow health, sanitation, and safety standards
- Display integrity, honesty, and accountability in all guest and team interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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