Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $14.50 - $19.25
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost at Gerald R. Ford International Airport located in Grand Rapids, MI, partners with Starbucks to provide exceptional dining experiences to travelers passing through this busy airport. HMSHost is a leading food service provider in travel venues globally, known for its commitment to quality, customer service, and employee development. The company prides itself on offering a wide range of career opportunities with rewarding benefits and a supportive working environment. As part of its mission, HMSHost focuses on creating memorable experiences for all guests by delivering world-class service and maintaining high operational standards. Its partnership with Starbucks brings the beloved coffeehouse... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred but not required
- Ability to stand for extended periods
- Basic math skills
- Ability to handle cash transactions accurately
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and quickly pick up new skills
- Ability to understand and follow verbal and written instructions, policies and rules
- Ability to perform basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Location
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