Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive hourly
Tips
employee discount
Flexible Schedule
Employee Referral Program
PTO
insurance benefits including medical, dental, vision, and life
Job Description
The Durham is a distinguished hospitality establishment known for its vibrant connection to the city it represents, aiming to deliver exceptional guest experiences through quality, kindness, and inclusivity. As a hotel that values innovation, hospitality, excellence, intentional service, and community, The Durham prides itself on being a home away from home for its guests. It fosters a culture built on collaboration and engagement while consistently striving to inspire wonder through creativity and attention to detail. With a commitment to exceptional experiences, every team member contributes to a welcoming environment where guests feel valued and celebrated.
The Barista role ... Show More
The Barista role ... Show More
Job Requirements
- Must be eligible to work in the United States
- Must have more than 1 yr of previous barista experience
- Ability to communicate effectively in English, both written and spoken
- Must have the ability to work a variety of shifts, including holidays and weekends
- Ability to be on your feet and alert for extended periods of time
- Ability to lift up to 35 lbs as needed
- Continuous use of hands and arms
- Continuous bending, reaching, and twisting
- Maintains strong personal image and uniform standards
Job Qualifications
- More than 1 yr of previous barista experience required
- Customer-oriented and upbeat personality
- Demonstrates a high level of organization, attention-to-detail, and a sense of urgency
- Displays a positive and outwardly friendly attitude toward guests and co-workers
- Must be able to communicate in English writing and speaking
- Must be eligible to work in the United States
- Must have the ability to work a variety of shifts, including holidays and weekends
- High School diploma, general education degree or international equivalent preferred, but not required
Job Duties
- Appropriately welcome, interact with, and take food and drink orders from guests
- Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
- Prepare and serve beverages according to hotel standards and specification
- Ensure that the assigned espresso and bar area is fully equipped with tools and products needed for mixing beverages and serving guests
- Set and maintain guests with appropriate service ware and serve, check on, and run food
- Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
- Accurately and efficiently enter orders into POS system
- Prepare service drinks for the servers (Brunch shifts) in a timely manner
- Assess customers' needs and preferences and make appropriate recommendations
- Ability to utilize sales tactics to upsell on food or drink as appropriate
- Serve customers in a friendly and helpful manner
- Provide guidance to guests on hotel activities, dining options and general hotel and regional information
- Stay guest focused and nurture an excellent guest experience
- Ring in and collect payment for all food and beverage served
- Handle an assigned house bank and follow all cash handling procedures as per hotel standard
- Communicate ordering needs to minimize running out of items
- Perform other duties as assigned by managers
- Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
- Communicate in a professional manner to all other staff, guests, managers
- Work together with other staff in a "One Team, One Dream" mentality
- Ensure all work surfaces are kept in neat and tidy condition throughout service
- Maintain clean bar top throughout service
- Wash glassware, prep and coffee bar tools to maintain health standards
- Comply with all NC Department of Food and Safety regulations
- Comply with all NC ABC regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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