Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Competitive hourly
Tips
employee discount
Flexible Schedule
Employee Referral Program
PTO
insurance benefits including medical, dental, vision, and life

Job Description

The Durham is a distinguished hospitality establishment known for its vibrant connection to the city it represents, aiming to deliver exceptional guest experiences through quality, kindness, and inclusivity. As a hotel that values innovation, hospitality, excellence, intentional service, and community, The Durham prides itself on being a home away from home for its guests. It fosters a culture built on collaboration and engagement while consistently striving to inspire wonder through creativity and attention to detail. With a commitment to exceptional experiences, every team member contributes to a welcoming environment where guests feel valued and celebrated.

The Barista role ... Show More

Job Requirements

  • Must be eligible to work in the United States
  • Must have more than 1 yr of previous barista experience
  • Ability to communicate effectively in English, both written and spoken
  • Must have the ability to work a variety of shifts, including holidays and weekends
  • Ability to be on your feet and alert for extended periods of time
  • Ability to lift up to 35 lbs as needed
  • Continuous use of hands and arms
  • Continuous bending, reaching, and twisting
  • Maintains strong personal image and uniform standards

Job Qualifications

  • More than 1 yr of previous barista experience required
  • Customer-oriented and upbeat personality
  • Demonstrates a high level of organization, attention-to-detail, and a sense of urgency
  • Displays a positive and outwardly friendly attitude toward guests and co-workers
  • Must be able to communicate in English writing and speaking
  • Must be eligible to work in the United States
  • Must have the ability to work a variety of shifts, including holidays and weekends
  • High School diploma, general education degree or international equivalent preferred, but not required

Job Duties

  • Appropriately welcome, interact with, and take food and drink orders from guests
  • Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
  • Prepare and serve beverages according to hotel standards and specification
  • Ensure that the assigned espresso and bar area is fully equipped with tools and products needed for mixing beverages and serving guests
  • Set and maintain guests with appropriate service ware and serve, check on, and run food
  • Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
  • Accurately and efficiently enter orders into POS system
  • Prepare service drinks for the servers (Brunch shifts) in a timely manner
  • Assess customers' needs and preferences and make appropriate recommendations
  • Ability to utilize sales tactics to upsell on food or drink as appropriate
  • Serve customers in a friendly and helpful manner
  • Provide guidance to guests on hotel activities, dining options and general hotel and regional information
  • Stay guest focused and nurture an excellent guest experience
  • Ring in and collect payment for all food and beverage served
  • Handle an assigned house bank and follow all cash handling procedures as per hotel standard
  • Communicate ordering needs to minimize running out of items
  • Perform other duties as assigned by managers
  • Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
  • Communicate in a professional manner to all other staff, guests, managers
  • Work together with other staff in a "One Team, One Dream" mentality
  • Ensure all work surfaces are kept in neat and tidy condition throughout service
  • Maintain clean bar top throughout service
  • Wash glassware, prep and coffee bar tools to maintain health standards
  • Comply with all NC Department of Food and Safety regulations
  • Comply with all NC ABC regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.