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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.50 - $20.95
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, operating primarily in airports, highways, and other travel venues. As part of the Dufry Group, HMSHost is recognized for its commitment to delivering excellent customer service and a wide array of dining experiences across multiple brands. The company values diversity, inclusivity, and the growth of its employees, making it a sought-after employer in the hospitality industry. HMSHost offers numerous career opportunities with competitive pay, comprehensive benefits, and paths for professional advancement. The company cultivates a positive, safe, and supportive work environment, where team members are encouraged to... Show More
Job Requirements
- High school diploma or equivalent
- Demonstrated ability to provide excellent customer service
- Basic math skills for handling cash transactions
- Ability to work in a fast-paced environment
- Ability to stand for extended periods
- Excellent communication skills
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Ability to learn and maintain knowledge of brand products and procedures
- Some cash handling and customer service experience preferred
Job Duties
- Greets customers and takes food order
- provides information about products and looks for opportunity to up-sell products
- Prepares all drink orders to brand and HMSHost standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows HMSHost and brand operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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