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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.75 - $27.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail services for travelers at airports, highways, and other travel venues. With a proud history of delivering exceptional customer service and operating a diverse portfolio of food and beverage brands, HMSHost is committed to creating memorable experiences for guests from all walks of life around the world. Their team members are at the heart of their operations, and the company places great emphasis on fostering a collaborative, dynamic, and inclusive workplace environment. HMSHost's commitment to diversity and equal opportunity employment ensures that every individual is respected and valued, empowering them to... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred but not required
- Ability to stand for extended periods
- Effective communication skills
- Basic math proficiency
- Ability to follow safety and hygiene guidelines
- Eligibility to work legally in the country
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Strong social skills and a love for meeting new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness and ability to learn new things quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Ability to request assistance when needed
- Basic math skills to accurately count money and make change
- Ability to work well with others to create a strong and cooperative team environment
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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