Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Meal and Transportation Benefits
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost, a global leader in managing and operating food and beverage venues in travel locations, proudly operates the Starbucks store at Detroit Metropolitan Airport, North Terminal, Concourse D, Gate D26. Located conveniently at 11050 West G Rogell Drive, Detroit, MI, this Starbucks is a vital touchpoint for travelers seeking premium coffee and excellent customer service during their airport experience. HMSHost's commitment to providing exceptional service across its network of airport dining establishments is renowned, making it a sought-after employer in the hospitality and food service industry.
This particular Starbucks location exemplifies HMSHost's dedication to quality and customer satisfaction. Starbucks, kn... Show More
This particular Starbucks location exemplifies HMSHost's dedication to quality and customer satisfaction. Starbucks, kn... Show More
Job Requirements
- Must be able to work flexible hours, including weekends and holidays
- Ability to stand for extended periods
- Must be able to lift up to 25 pounds
- Ability to handle cash transactions accurately
- Willingness to learn and adapt
- Must comply with all company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills
- Ability to follow verbal and written instructions
- Team player with a positive attitude
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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