
Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) Plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
Starbucks, operated by HMSHost at Detroit Metropolitan Airport located in the McNamara Terminal, Concourse A, Gate A20, 11050 West G Rogell Drive, Detroit, MI 48174, is a leading global coffeehouse chain known for its premium coffee products and exceptional customer service. As a prominent establishment within the airport, Starbucks aims to provide travelers and visitors with a consistently high-quality coffee experience. The company is part of HMSHost, a recognized leader in the food and beverage service industry within travel venues, committed to delivering excellent dining experiences across numerous airports nationwide. Employees at HMSHost benefit from a supportive work environment that... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Must be able to work in a fast-paced environment
- Effective communication skills
- Authorization to work in the United States
Job Qualifications
- Strong social skills and a love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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