Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan
Company paid life insurance
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a leading global provider of dining and retail services for travelers at airports and transportation venues. Renowned for its commitment to quality and exceptional customer experiences, HMSHost operates a wide range of food and beverage brands. The company prides itself on its dynamic work environment that fosters growth, learning, and inclusivity for all employees. With a focus on customer satisfaction and operational excellence, HMSHost offers its team members opportunities for career advancement along with comprehensive training programs. HMSHost takes pride in promoting a diverse workforce and equal employment opportunities across all roles and responsibilities.

The Barista ro... Show More

Job Requirements

  • Must have one year of customer service experience
  • preferred to have at least one year of experience working in a high-volume coffee shop
  • preferred previous cash handling experience
  • excellent customer service and communication skills
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • ability to learn and maintain knowledge of certified coffee establishment products and procedures
  • ability to bend, twist, walk and stand to perform normal job functions
  • ability to stand and walk for long periods of time
  • ability to perform repetitive motions
  • ability to bend, stoop or kneel
  • must be able to lift up to 40 pounds
  • use of hand dexterity for writing, grabbing, pulling, twisting, shaking

Job Qualifications

  • Must have one year of customer service experience
  • preferred to have at least one year of experience working in a high-volume coffee shop
  • preferred previous cash handling experience
  • excellent customer service and communication skills
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • ability to learn and maintain knowledge of certified coffee establishment products and procedures

Job Duties

  • Provides exceptional customer service
  • greets all guests with a smile and friendly disposition while taking food and beverage orders, answers questions about menu items and offers recommendations, calls guests by name, and thanks them for their order before they leave
  • prepares and delivers quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
  • operates a cash register and receives payment from guests, while following all brand, HMSHost customer service, and cash handling policies and procedures
  • keeps the store clean, stocked, organized
  • decorates customer display areas so they are aesthetically pleasing and up to brand standards
  • follows operational policies and procedures, including those for health & safety and security

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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