Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness programs
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences in North America, operating 43 destinations across the continent as well as online sports betting and iCasino via theScore Bet Sportsbook and Casino. The company is recognized for its dynamic, fast-paced work environment and is dedicated to offering exceptional customer experiences. PENN Entertainment has grown to become an industry powerhouse by embracing values such as diversity and sustainability, which reflect its commitment to the community, team members, vendors, and the planet. This commitment is evident not only in its services but also in its company... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or GED equivalent preferred
- Prior food and beverage experience helpful, but not required
- Familiarity with bar environment preferred
- Must be able to read, speak, and understand English
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work at a fast pace in often crowded/noisy environment
- Must meet professional appearance standards as prescribed by company policy
- Mobility to move easily in outlet and storage areas
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Job Qualifications
- High school diploma or GED equivalent preferred
- Prior food and beverage experience helpful but not required
- Familiarity with bar environment preferred
- Ability to read, speak, and understand English
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work efficiently at a fast pace in crowded/noisy environments
- Professional appearance in accordance with company standards
- Physical mobility to work in various outlet and storage areas
- Flexibility to work nights, weekends, holidays, and overtime as required
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- Adheres to established departmental and property policies and procedures regarding guest service standards
- Sets up bars for operation, cuts fruit, stocks ice, empties garbage
- Supports bartender needs, ices drink glasses and pours non-alcoholic drinks as needed
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Maintains par stock levels and orders bar supplies as necessary, delivers orders
- Maintains equipment as required in accordance with established guidelines and safety procedures, reports any maintenance problems to manager
- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures, sorts bottles and corrugated cardboard for recycling
- Resolves service issues according to established guidelines
- Assists with setting up for banquets and private functions, stocks beverages and paper products
- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker
- Performs duties in a safe manner, reports any potential safety hazards to management staff
- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
- Maintains strict confidentiality in all company matters
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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