Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Training and development opportunities
Employee wellness programs
Job Description
Highgate Hotels is a renowned leader in the real estate investment and hospitality management industries, known for its innovative approach and extensive portfolio across major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in the Caribbean and Latin America. The company specializes in guiding properties through every stage of the lifecycle, from planning and development to recapitalization and disposition, ensuring maximum asset value and operational success. With a commitment to contemporary programming and digital innovation, Highgate manages a diverse collection of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts.... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in hospitality or bar service preferred
- Ability to communicate effectively with guests and team members
- Ability to multitask and manage priorities
- Must be able to comply with hotel uniform and grooming standards
- Must attend required training sessions and meetings
- Must maintain confidentiality
- Ability to handle problems proactively
- Flexibility to work various shifts including evenings and weekends
- Ability to stand for extended periods
- Must be at least 18 years of age
Job Qualifications
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize functions to meet deadlines
- Friendly, courteous and service-oriented demeanor
- Attend all required meetings and trainings
- Maintain regular attendance as per scheduling needs
- High standards of personal appearance and grooming including uniform and nametag
- Compliance with hotel standards and regulations
- Problem-solving and initiative skills
- Ability to understand and apply complex information
- Ability to cross-train in other hotel related areas
- Ability to maintain confidentiality
- Friendly and warm demeanor
Job Duties
- Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Receive all liquor, beer and wine from storeroom on a daily basis
- Maintain cleanliness of the bar, refrigerators, and service areas in an organized manner
- Replenish all liquor, beer and wine as needed during the shift
- Be familiar with beverages, cocktails and hotel mixing portion control according to standards
- Assist in opening and closing side-work as assigned
- Ensure cleanliness and tidiness of bar or lounge areas
- Assist with maintaining beverage cost
- Follow prescribed procedures in serving alcohol to avoid challenges with intoxicated guests
- Retrieve all food items from kitchen and deliver to customers according to service standards
- Ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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