Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.50 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Highgate is a leading real estate investment and hospitality management company with an impressive portfolio of over 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With more than $15 billion of assets under management, Highgate has established itself as a pioneering force in the hospitality industry for over 30 years. This forward-thinking company offers expert guidance through every stage of the property cycle, from planning and development to recapitalization or disposition. Renowned for its innovative approach, Highgate has successfully cultivated a diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. These... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in hotel or related field
- Effective communication skills
- Ability to multitask and prioritize departmental functions
- Maintain regular attendance and comply with policies
- Ability to handle physical demands of the job including standing entire shift and lifting heavy objects
- Ability to work flexible and long hours
- Maintain personal appearance standards
- Ability to work in a team and independently
- Maintain confidentiality of information
- Show initiative and problem-solving ability
Job Qualifications
- High school diploma or equivalent preferred
- At least 1 year of progressive experience in a hotel or related field required
- Strong verbal and written communication skills
- Ability to multitask and prioritize effectively
- Familiarity with beverage service and portion control
- Ability to maintain confidentiality
- Initiative and problem-solving skills
- Ability to work flexible and long hours
- Physically able to lift heavy objects and stand for long periods
Job Duties
- Effectively communicate with employees and guests in a friendly and service-oriented manner
- Listen, understand, and clarify concerns raised by employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Attend all required hotel meetings and trainings
- Maintain regular attendance and comply with hotel standards
- Maintain high standards of personal appearance including proper uniform and nametag
- Comply with hotel standards and regulations to ensure safe and efficient operations
- Maximize productivity, identify problem areas and assist in implementing solutions
- Handle problems by anticipating, preventing, identifying, and solving them
- Understand and apply complex information from various sources to meet objectives
- Cross-train in other hotel-related areas
- Maintain confidentiality of information
- Show initiative by anticipating guest or operational needs
- Perform other duties as requested by management
- Maintain a friendly and warm demeanor at all times
- Receive all liquor, beer, and wine from storeroom daily
- Maintain cleanliness of bar, refrigerators, and service areas
- Replenish liquor, beer, and wine as needed during shifts
- Be familiar with beverages, cocktails and portion control
- Assist in opening and closing side-work
- Assist in maintaining beverage cost
- Follow procedures when serving alcohol to avoid intoxicated guests
- Retrieve food items from kitchen and deliver to customers according to standards
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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