Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.75 - $15.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness programs
401(k) matching
Annual performance bonus
day-one medical coverage
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a significant presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment stands at the forefront of the gaming and entertainment industry. The company prides itself on fostering an environment where fun and excitement thrive, fueled by a diverse team of passionate individuals dedicated to delivering memorable experiences to guests and customers alike. Beyond providing entertainment, PENN Entertainment is deeply committed to core values such as diversity, sustainability, and community engagement, making it... Show More
Job Requirements
- Must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- Responsible for fostering a fun environment
- responsible for being a gracious host to all guests and co-workers
- responsible for promoting a positive influence in the community and participating in company-sponsored events
- provides fast, friendly, professional service to casino guests, beverage servers, and bartenders
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- replaces empty draught beer kegs as required
- slices and pits fruit and fills ice bins with crushed or cubed ice from designated ice machines
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
- wipes counter areas, sinks and floors as required to maintain a clean and safe work station
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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