Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Loews Philadelphia Hotel, prominently situated in the nation's first skyscraper, masterfully combines historic charm with modern sophistication to offer guests a truly unparalleled experience. This upscale hotel benefits from its prime location in Philadelphia's vibrant and culturally rich neighborhood, a thriving hub for arts, entertainment, and business. Known for its exquisite blending of historic architecture and contemporary amenities, Loews Philadelphia Hotel has become a favored destination for both leisure and business travelers. With a strong emphasis on providing exceptional guest service, the hotel continually fosters an environment where history meets the modern day, creating a unique ambiance that distinguishes it... Show More
Job Requirements
- High school diploma or equivalent
- one plus years of experience as a barback in a high volume, upscale hotel or free standing lounge environments
- certified food service manager, TIPS or equivalent certification
- ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
- ability to work flexible schedule including weekends and holidays
- ability to speak, read and write the English language
Job Qualifications
- Basic knowledge of wine and spirits, and food
- polite, friendly and helpful to guests, management and fellow employees
- exceptional guest service skills
- ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
- certified food service manager, TIPS or equivalent certification
- effective leadership, management, organizational and communication skills
- ability to speak, read and write the English language
- ability to work flexible schedule including weekends and holidays
- high school diploma or equivalent
- one plus years of experience as a barback in a high volume, upscale hotel or free standing lounge environments
Job Duties
- Provides support to the bartender and beverage server in all aspects of service by stocking all service areas and maintaining adequate supplies throughout the shift
- cleaning and stocking all glassware
- assisting with service of beverages
- transportation of food trays to/from dining room
- assist with cleaning all public areas
- participates in monthly inventory
- stocks and maintains supplies in all service areas
- inspects and prepares all service ware prior to use
- may assist server by removing soiled glasses and plates for large parties and during periods of heavy volume
- cleans and stocks glassware
- maintains cleanliness and sanitary condition of lounge and service areas
- assist in completion of post shift clean up and side work duties
- maintain clean and organized storage space
- regular attendance in conformance with standards
- may be required to work varying schedules to reflect business needs of the hotel
- required to attend all training sessions and meetings
- ability to perform physical requirements and mental effort requirements as explained
- promotes and applies teamwork skills at all times
- notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- is polite, friendly, and helpful to all guests, management and fellow employees
- attends appropriate hotel meetings and training sessions
- interacts daily with all captains to review events of the day
- maintains current knowledge of all popular alcoholic beverages and cocktail recipes
- stocks portable bar with required mixers, alcoholic beverages and related supplies
- prepares all necessary mixers and garnishes prior to start of service and during shift as needed
- sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
- greets guests in a polite professional manner according to Loews standards
- determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
- assists in quality service of alcoholic and non-alcoholic beverages ensuring that service standards are met
- break down equipment and return stock to storage area
- performs other related duties as assigned or requested by supervisors/managers
- records all aspects of guest order accurately
- monitors guest consumption to prevent over indulgence
- inventories all beverages and operating supplies, orders replacement items as needed
- performs all closing duties, secures inventory and supplies
- notifies immediate supervisors promptly of any problems or unusual matters of significance
- complies with hotel uniform and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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