Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Dental Insurance
Job Description
PENN Entertainment is a leading integrated entertainment company that stands out as a provider of diverse entertainment experiences. Operating 43 destinations across North America, PENN Entertainment offers a dynamic combination of casino gaming, sports content, and online betting through platforms such as ESPN BET and theScore Bet Sportsbook and Casino. With a commitment to innovation and community values, PENN Entertainment prioritizes sustainability, diversity, and the well-being of its team members, vendors, and the planet. The company fosters a work environment that is fast paced, engaging, and centered around having fun while delivering exceptional service to its guests.
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Job Requirements
- must be at least 21 years of age
- high school diploma or equivalent
- previous bar experience preferred
- must successfully complete ServSafe training certification course
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- must possess valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier
Job Qualifications
- high school diploma or equivalent
- previous bar experience preferred
- must successfully complete ServSafe training certification course
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- provides fast, friendly, professional service to casino guests, beverage servers and bartenders
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- replaces empty draught beer kegs as may be required
- slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
- wipes counter areas, sinks and floors as required to maintain a clean and safe work station
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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