Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Tips
Job Description
This job opportunity is with a distinguished casino hospitality environment that prides itself on offering exceptional experiences to its guests. The establishment operates in the entertainment and hospitality industry, specifically within the casino sector, where providing outstanding service and maintaining a safe, enjoyable atmosphere are critical. Known for its commitment to the highest standards of guest interaction and responsible service, this casino focuses on ensuring that every visitor feels welcomed, valued, and taken care of throughout their visit. The casino environment is fast-paced and dynamic, demanding staff who can efficiently manage their responsibilities while adhering strictly to all safety and... Show More
Job Requirements
- High school diploma or equivalent preferred
- experience in a fast-paced, high volume bar, restaurant or nightclub preferred
- general knowledge of wine, beer and spirits preferred
- must acquire and maintain required certifications including food handlers card and alcohol awareness certification
- ability to perform the GILA WAY
- excellent guest service skills and strong telephone etiquette
- self-starter with ability to work independently
- strong interpersonal and communication skills
- must pass pre-employment alcohol/drug test excluding marijuana for non-safety positions
- must pass a background check with no felonies or theft convictions
Job Qualifications
- High school diploma or equivalent preferred
- experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred
- general wine, beer and spirituous liquor knowledge preferred
- must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings
- ability to perform the GILA WAY (Greet, Interact, Listen, Appreciate)
- must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
- ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
- strong interpersonal and communication skills, both written and oral
- ability or willingness to acquire in-depth knowledge of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to the responsibilities within one year
Job Duties
- Promotes and provides excellent guest service experiences to both internal and external guests
- answers menu questions posed by guests
- maintains knowledge of beverages and any food offerings or special menu items offered
- observes guests behavior and cues that could indicate obvious signs of intoxication
- provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner
- may act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen
- ensures the quality and presentation meet or exceed the expectations of guests
- performs other special projects and duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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