Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.14
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Angel of the Winds Casino Resort, known as the World's Friendliest Casino Resort, prides itself on delivering exceptional guest service in a welcoming and professional environment. This casino resort is dedicated to creating memorable experiences for all visitors by fostering values that emphasize being welcoming, engaged, accountable, and truly focused on delivering an excellent customer experience. Located in a vibrant setting, Angel of the Winds offers employees a dynamic workplace where teamwork and professionalism are highly valued. The resort operates 24 hours a day, seven days a week, providing entertainment, dining, and gaming opportunities to a diverse clientele.
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Job Requirements
- Must be at least 18 years of age
- Employment is contingent upon a favorable outcome of a background investigation and drug screen
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency
- Must be able to obtain and maintain a Washington State Health Card (Food Worker Card)
- Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit
Job Qualifications
- Exceptional guest service skills required
- One to three months related work experience and/or training or equivalent combination of education and experience
- Six months prior experience working in a lounge, bar, tavern or sit-down restaurant desired
- Prior experience in a casino environment desired
- Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently
- Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts
Job Duties
- Provides attentive and friendly service to customers
- Ensures bar is stocked with adequate amounts of beer, wine, liquor, juices, mixes, ice, dry goods, etc.
- Assists bartender with the preparation of bar service such as cutting garnishes and dishwashing
- Assists bartender with opening and closing duties as needed
- May serve and refill food and beverages for casino guests, including coffee and/or espresso
- Removes empty beverage containers and other food and beverage items in a courteous and timely manner
- May operate, balance and reconcile cash till and Point of Sale (POS) sales as trained
- Keeps liquor room and beer cooler neat, clean and organized
- Washes and stocks glassware and utensils
- Attends mandatory department meetings and training sessions
- Ensures all work stations are stocked, neat, clean and sanitary
- Informs bartender and/or supervisor of any equipment malfunctions
- Follows standards for merchandising, stocking, rotating and storing all products
- Follows all food safety and sanitation guidelines as applicable
- Communicates any guest complaints, problems or compliments to a supervisor as soon as possible
- Works days, nights, weekends, special events and holidays as needed
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- Work nights, weekends and holidays as required
- Performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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