Barback-Gilley's

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $9.75 - $16.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

overtime pay

Employee Discounts

Retirement Plan

Job Description

Gilley's is a renowned hospitality establishment known for its vibrant nightlife and exceptional customer experience, primarily operating as a lively entertainment venue with dining and bar services. With a rich legacy in providing guests with a dynamic and enjoyable environment, Gilley's has established itself as a go-to destination for locals and visitors seeking high-quality service combined with a fun and engaging atmosphere. The establishment prides itself on maintaining high standards in all aspects of its operations, ensuring that every guest feels welcomed, comfortable, and eager to return. Gilley's team members are dedicated professionals trained to uphold the company's reputation for... Show More

Job Requirements

Physically mobile with reasonable accommodations
Must be able to respond to visual and audible cues
Must be able to read, write, speak and understand English
Must be able to bend, reach, kneel and grip items
Must be able to lift items in excess of 80 pounds
Must be able to walk and stand for long periods of time (8-12 hours)
Have a sense of urgency and keep up with fast paced business practices
Operate in mentally and physically stressful situations
Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust

Job Qualifications

Must be at least 21 years of age or older and have the ability to obtain and retain KRGC Gaming License
One year of direct customer contact experience preferred
High-volume restaurant experience preferred
Possess physical strength and mobility
Must be able to operate electric pallet jack and other tools necessary to do the job
Display professionalism with excellent verbal and written communication skills
Maintain professional appearance as outlined in the Gilley's Team Member Handbook
Must be able to work both independently and as part of a team
Available to work required schedule including nights, weekends, holidays, and overtime

Job Duties

Ensure proper set-up, stocking, and delivery of liquor supplies, glassware and ice
Maintain cleanliness of bar areas, coolers and equipment
Perform deep cleaning of bars
Complete required paperwork including bar transfers (liquors) and dry stock deliveries (napkins, towels and straws)
Maintain PARS of liquors, beers, and supplies in coolers and dry storage areas, order as needed
Deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful
Build guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back
Observe all activity within assigned area offering assistance to all guests
Observe activity and report anything that is out of the ordinary
Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations that require management attention
Ensure all guests are kept in play by providing friendly and helpful service at all interactions
Utilize open body language, politely speak with and assist guests as needed
Assist in maintaining a spotless facility by disposing of cups, glasses or bottles left by guests
Maintain monetary and paperwork accuracy and efficiency within department/property standards
Adhere to regulatory, departmental, and company policies ethically and encourage others to do the same
Resolve guest disputes quickly and efficiently up to a pre-determined amount, notifying management when necessary
Crosstrain in other F&B jobs
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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