Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.25 - $13.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading integrated entertainment and casino gaming company with a presence across 43 destinations in North America, as well as a strong online presence through theScore Bet Sportsbook and Casino. Known for its commitment to providing exceptional guest experiences, PENN Entertainment fosters a dynamic and fast-paced work environment where enthusiasm and dedication to customer service are highly valued. The company values its diverse workforce and is devoted to supporting the professional development of team members through opportunities for growth and career advancement. PENN Entertainment's Total Rewards package is comprehensive and competitive, featuring base salaries, wellness programs, 401(k)... Show More
Job Requirements
- Must be at least 21 years of age
- Previous bar experience preferred
- High school diploma or equivalent
- Must successfully complete ServSafe Alcohol training certification course
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Previous bar experience preferred
- High school diploma or equivalent
- Must successfully complete ServSafe Alcohol training certification course
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
Job Duties
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Promotes casino events and programs
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- Replaces empty draught beer kegs as may be required
- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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