Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.25 - $13.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
wellness programs
Paid Time Off
Annual performance bonus
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With a network of 43 destinations, PENN Entertainment has established itself as a premier destination for gaming and entertainment enthusiasts. The company is not only dedicated to delivering exceptional experiences but also committed to values such as diversity, sustainability, and community engagement. PENN Entertainment operates a diverse portfolio that spans land-based casinos, online sports betting, and iCasino through theScore Bet Sportsbook and Casino, making it a trailblazer in the evolving entertainment industry. They prioritize fostering an inclusive and supportive workplace where employees... Show More
Job Requirements
- Must be at least 21 years of age
- previous bar experience preferred
- high school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification course
- read, write legibly, understand and speak English
- excellent customer service/communication skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Previous bar experience preferred
- high school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification course
- excellent customer service/communication skills
- able to work at a fast pace in often crowded/noisy environment
- able to respond to visual and oral cues
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- read, write legibly, understand and speak English
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
Job Duties
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- works well with others especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- replaces empty draught beer kegs as may be required
- slices and pits fruit and fills ice bins with crushed or cubed ice from designated ice machines
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
- wipes counter areas, sinks and floors as required to maintain a clean and safe work station
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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