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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the gaming and entertainment industry, renowned for providing exciting and memorable experiences to its guests. Committed to fostering a dynamic and engaging workplace, PENN Entertainment cultivates a culture where having fun is a priority, and career development is supported with a comprehensive approach. The company thrives on diversity, teamwork, and a passion for service, creating an environment where employees are encouraged to grow and excel within the fast-paced and vibrant casino and entertainment sectors. They offer competitive compensation packages that go beyond base salary to include an impressive Total Rewards program focused on... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service/communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over a 100 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service/communication skills
- Ability to work in a fast-paced, crowded, noisy environment
- Ability to respond to visual and oral cues
- Meet professional appearance standards as prescribed by company policy
- Physically mobile with ability to push, pull, carry and lift over 100 lbs
Job Duties
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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