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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Job Description
PENN Entertainment is a leading integrated entertainment company, widely recognized for its dedication to providing exceptional casino gaming and sports content experiences across North America. With 43 destinations under its umbrella, the company has built a strong reputation for delivering innovative and fun entertainment options to its diverse clientele. In addition to its physical casino locations, PENN Entertainment has expanded into the digital space with theScore Bet Sportsbook and Casino, offering online sports betting and iCasino platforms that further cement its position as an industry leader. This expansion reflects the company's commitment to evolving with the entertainment landscape and embracing... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over 100 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to respond to visual and oral cues
- Ability to work at a fast pace in often crowded and noisy environments
- Physical mobility with ability to push, pull, carry and lift over 100 lbs, and perform tasks requiring bending, stooping, twisting, and balancing
- Must meet professional appearance standards as prescribed by company policy
Job Duties
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Maintaining par levels of operating supplies and equipment for each bar
- Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- Replacing empty draught beer kegs as may be required
- Slicing and pitting fruit, and filling ice bins with crushed or cubed ice from designated ice machines
- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
- Removing and properly disposing of all debris accumulated at the bar
- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
- Maintaining cleanliness of designated areas in accordance with established health and safety standards
- Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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