Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment, sports content, and casino gaming industries, proudly operating across 43 destinations throughout North America. Their operations extend beyond physical locations with dynamic online sports betting and iCasino platforms through ESPN BET and theScore Bet Sportsbook and Casino. Known for delivering unparalleled fun and thrill, PENN Entertainment is dedicated not only to providing exceptional gaming experiences but also to fostering a diverse and sustainable environment for the community, employees, vendors, and the planet. The company embraces innovation, excitement, and inclusivity, striving to remain at the forefront of the entertainment and casino... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Physically mobile with ability to push, pull, carry and lift up to 25 lbs and perform physical tasks such as reaching, bending, twisting, stooping, stacking, crouching, kneeling and balancing
- Available to work required schedule including nights, weekends, holidays and overtime
- Meets professional appearance standards as prescribed by company policy
- Able to work well with others including beverage servers, bartenders, other barbacks, beverage supervisors and casino supervisors
Job Duties
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitoring guest consumption of alcohol and intervening as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and using guest names
- Resolving service problems according to guidelines
- Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- Replacing empty draft beer kegs as may be required
- Slicing and pitting fruit, and filling ice bins with crushed or cubed ice from designated ice machines
- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
- Removing and properly disposing of all debris accumulated at the bar in accordance with department procedures
- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
No experience required
Job Location
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