Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
wellness programs
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading company in the integrated entertainment, sports content, and casino gaming industry. With a network of 43 destinations across North America and innovative online platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment drives the excitement and thrill of gaming and sports betting to millions of customers. The company strives to combine fun with cutting-edge technology and offers a dynamic environment where team members can thrive and grow. Its commitment to core values including diversity, sustainability, and community engagement has solidified its place as a forward-thinking industry leader. This company's culture is... Show More
Job Requirements
- must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- high school diploma or equivalent
- excellent customer service and communication skills
- ability to respond to visual and oral cues
- ability to work at a fast pace in often crowded and noisy environments
- physically mobile with ability to push, pull, carry and lift up to 25 lbs and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- foster a fun environment
- be a gracious host to all guests and co-workers
- promote a positive influence in the community and participate in company-sponsored events
- provide fast, friendly, professional service to casino guests, beverage servers, and bartenders
- monitor guest consumption of alcohol and intervene as needed according to guidelines
- serve as ambassador of goodwill while working and at customer and public relations functions
- promote casino events and programs
- provide personalized service and use guest name
- resolve service problems according to guidelines
- work well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
- place liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
- replace empty draught beer kegs as required
- slice and pit fruit, and fill ice bins with crushed or cubed ice from designated ice machines
- operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures
- remove and properly dispose of all debris accumulated at the bar in accordance with department procedures
- wipe counter areas, sinks and floors as required to maintain a clean and safe work station
- maintain cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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