Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a renowned leader in the integrated entertainment and gaming industry with presence across 43 destinations in North America. The company delivers an unparalleled range of experiences, including sports content, casino gaming, and online sports betting through ESPN BET and theScore Bet Sportsbook and Casino. As a progressive industry leader, PENN Entertainment not only sets standards for fun and excitement but also embraces values of diversity, sustainability, and community engagement, striving to positively impact team members, vendors, and the planet. The corporate culture at PENN is vibrant and dynamic, where each day brings new challenges and opportunities to... Show More

Job Requirements

  • Must be 21 years of age
  • high school diploma or equivalent
  • read, write legibly, understand and speak English
  • excellent customer service and communication skills
  • available to work required schedule including nights, weekends, holidays, and overtime as needed
  • must meet professional appearance standards as prescribed by company policy
  • must be able to respond to visual and oral cues
  • able to work in constricted areas
  • able to tolerate second-hand smoke, noise, bright lights
  • able to work at a fast pace in a crowded and noisy environment
  • physically mobile with ability to push, pull, carry and lift up to 25 lbs, and perform physical movements such as reach, bend, twist, stoop, stack, crouch, kneel and balance

Job Qualifications

  • High school diploma or equivalent
  • excellent customer service and communication skills
  • able to work well with others, including beverage servers, bartenders, and supervisors
  • ability to operate and maintain equipment and utensils safely
  • ability to resolve service problems according to guidelines
  • able to maintain par levels of supplies and proper storage
  • able to maintain cleanliness of designated areas according to health and safety standards

Job Duties

  • Foster a fun environment
  • be a gracious host to all guests and co-workers
  • promote a positive influence in the community and participate in company-sponsored events
  • provide fast, friendly, professional service to casino guests, beverage servers, and bartenders
  • monitor guest consumption of alcohol and intervene as needed according to guidelines
  • serve as ambassador of goodwill while working and at customer and public relations functions
  • promote casino events and programs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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