PENN Entertainment, Inc. logo

PENN Entertainment, Inc.

Barback - Floor Service - FT

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
wellness programs
Paid Time Off
Annual performance bonus

Job Description

PENN Entertainment is a prominent leader in the integrated entertainment industry, delivering an unmatched blend of casino gaming, sports content, and online betting experiences. Operating across 43 destinations in North America, along with theScore Bet Sportsbook and Casino, PENN Entertainment is dedicated to leading the market with innovation and a commitment to providing premier entertainment options. The company prides itself on fostering a dynamic, fast-paced environment where fun and professionalism intersect, creating an atmosphere that excites both employees and guests alike.

At PENN Entertainment, diversity and sustainability are central values that shape the company culture and business practices. The or... Show More

Job Requirements

  • Must be 21 years of age
  • High school diploma or equivalent
  • Read, write legibly, understand and speak English
  • Excellent customer service and communication skills
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy
  • Must be able to respond to visual and oral cues
  • Able to work in constricting areas
  • Able to tolerate noise and bright lights
  • Able to work at a fast pace in often crowded and noisy environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to work effectively in a fast-paced, busy environment
  • Strong teamwork and interpersonal skills
  • Ability to follow safety procedures and storage guidelines
  • Basic knowledge of beverage and bar operations
  • Ability to maintain cleanliness and sanitation standards
  • Good physical stamina and mobility

Job Duties

  • Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
  • Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
  • Serving as ambassador of goodwill while working and at customer and public relations functions
  • Promoting casino events and programs
  • Providing personalized service and uses guest name
  • Resolving service problems according to guidelines
  • Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
  • Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
  • Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
  • Replacing empty draught beer kegs as may be required
  • Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines
  • Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
  • Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures
  • Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
  • Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.