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ASM Global

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Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

DCU Center, located in Worcester, Massachusetts, is a premier multi-purpose arena and event venue managed by ASM Global, a worldwide leader in venue and event management. The Center hosts a wide variety of events, ranging from concerts, sporting events, conventions to family shows, drawing large and diverse crowds throughout the year. As part of ASM Global's commitment to delivering world-class entertainment experiences, DCU Center prides itself on outstanding customer service, safety, and operational excellence.

The role offered is a part-time Bar Service attendant position, vital to maintaining high standards of client and guest satisfaction at the DCU Center. The pos... Show More

Job Requirements

  • Lift and carry up to 75 pounds at a time
  • Perform various activities such as constant standing, walking, frequent bending, reaching, kneeling and squatting
  • Ability to work in a noisy environment
  • Flexible part-time schedule including some long shifts, nights, weekends and holidays
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Job Qualifications

  • 1-2 years' experience in food and/or bar service desired
  • High School Diploma or equivalent
  • Good oral communication skills and the ability to read write and communicate effectively in English
  • Excellent hospitality and customer service skills, service standards, guest relations and etiquette
  • Demonstrate mature judgment and professionalism in handling all matters
  • Able to understand directives and utilize basic mathematical skills
  • ServSafe certification a plus

Job Duties

  • Ensure bars and bar service areas are maintained, replenished and clean at all times
  • Have knowledge of bar supplies and inventory
  • Ensure client and guest satisfaction
  • Provide total guest satisfaction through skilled and capable service in accordance with DCU Center/ASM Global standards
  • Complete tasks related to stocking, replenishing, cleaning, maintenance and preparation of beverages
  • Move and assemble portable bars
  • Set up and break down Appetize systems, cash drawers and printers
  • Maintain and stock adequate supplies of bar items such as glasses, cups, napkins, drink supplies, ice, condiments
  • Prepare food items needed in the preparation of drinks
  • Clean and polish bar, counters, shelves and equipment
  • Comply with inventory control measures
  • Return all product and equipment to proper storage location or dish room
  • Remove all trash and recyclables from bar areas and dispose of properly
  • Maintain a professional appearance at all times
  • Maintain a safe, clean, organized and stocked work area following sanitation standards
  • Maintain professional relationship with all coworkers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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