Job Overview
Compensation
Type:
Hourly
Rate:
Range $9.50 - $15.50
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
The Windsor Court is a distinguished hotel known for its luxurious accommodations and exceptional service, proudly serving guests with an upscale hospitality experience. The hotel is committed to maintaining high standards of excellence, creating a welcoming and refined environment for visitors and staff alike. The Windsor Court prides itself on its attention to detail and dedication to guest satisfaction, making it a premier destination for travelers seeking comfort and elegance.
At the Windsor Court, the Polo Club is one of the key venues that offers an engaging atmosphere for guests to enjoy crafted drinks and exceptional bar service i... Show More
At the Windsor Court, the Polo Club is one of the key venues that offers an engaging atmosphere for guests to enjoy crafted drinks and exceptional bar service i... Show More
Job Requirements
- Three to six months of related experience
- alcohol awareness certification compliant with state regulations
- ability to read, write, and speak the English language
- ability to identify and resolve problems in a timely manner
- ability to manage difficult or emotional customer situations
- ability to maintain a high level of professionalism
- knowledge of and ability to follow policies and procedures
- knowledge of and ability to adhere to safety and security procedures
- ability to present and express ideas and information clearly and concisely
- ability to meet the demands of the work schedule
Job Qualifications
- Three to six months of related experience or an equivalent combination of training and experience
- alcohol awareness certification compliant with state regulations
- ability to read, write, and speak the English language
- ability to identify and resolve problems in a timely manner, develop alternative solutions, and use reason even when dealing with emotional topics
- ability to manage difficult or emotional customer situations including responding promptly to customer needs and requests for service and assistance
- ability to maintain a high level of professionalism and treat others with respect regardless of their status or position
- knowledge of and ability to appropriately interpret and follow policies and procedures
- knowledge of and ability to adhere to safety and security procedures including reporting unsafe conditions and proper use of equipment and materials
- ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience
- ability to meet the demands of the work schedule including punctuality and occasional work outside regularly scheduled hours with varying schedules based on business needs
Job Duties
- Stock the bar with drinks, garnishes, and glassware
- maintain a clean working environment
- assist bar services by organizing supplies, cleaning stations/bar-top/tables, and inventory record-keeping
- may assist serving customers and guests as directed by bartenders and/or bar management
- interact and occasionally have unsupervised contact with guests and/or colleagues
- access and control sensitive areas in the hotel premises, including the storage/liquor room
- maintain a high level of trust and responsibility
- represent the company with a certain level of reputation and good character, as well as exercise sound judgment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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