Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for providing exceptional guest experiences across its global portfolio of hotels, resorts, and vacation rentals. As a leader in the hospitality industry, Sonesta prides itself on delivering personalized service, maintaining high-quality standards, and fostering a welcoming and engaging environment for both guests and employees. The company places a strong emphasis on career growth, employee well-being, and community involvement, making it a preferred employer in the hotel and resort sector. Sonesta offers a variety of benefits, including comprehensive medical, dental, and vision insurance, retirement plans with company match, paid time off, and employee discounts,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or food and beverage preferred
- ability to stand and walk for extended periods
- capability to lift and move up to 100 pounds
- willingness to work in varying weather conditions
- strong interpersonal skills
- ability to follow hygiene and safety standards
- availability to work flexible shifts
Job Qualifications
- Track record of delivering exceptional guest or client experience
- strong communication skills for training, safety, and guest interactions
- appropriate professional appearance and demeanor
- ability to work well in team settings
- customer service orientation
- flexibility in work hours
Job Duties
- Responsible for cleaning of all outlets including Jazz Playhouse, Service Bar, LeBooze and pool
- deliver ice, stock glasses and service outlets during the shift as needed
- ensure outlets have items and materials needed to operate efficiently
- wash glasses and ash trays by operating washing machine
- deliver passionate and engaging service to guests by recognizing and anticipating their needs
- follow the GUEST service model including greeting, using eye contact and names, anticipating needs, resolving complaints, and thanking guests
- build solid relationships with colleagues by treating them with respect and dignity
- perform other duties and assist in other hotel areas as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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